Can I transfer my license to a new computer?
Yes, you can transfer your license to a new computer. Here’s what to do:
1. Find your license code email.
Your InqScribe license code was emailed to you. If you can't find your license code, please contact us with the name and email you used to register the software, and we will resend the license code.
2. Remove the license code from the old computer
a. Start InqScribe
b. Click on the “Help” menu and select the “Register InqScribe…” menu item.
c. Copy down your user name.
d. Select the registration code in the list.
e. Click “Remove”. The item should disappear from the list.
3. Install the license code on the new computer
Next, go to your new computer and visit our download page to get a fresh copy of InqScribe: http://www.inqscribe.com/download.html
After the download is complete, run the installer to setup InqScribe on your new computer. If you have any trouble installing InqScribe, refer to this step-by-step guide. Once InqScribe is up and running, here’s how you can enter the license code on the new computer:
a. Start InqScribe
b. Click on “Enter License” If you haven’t already registered InqScribe, you should see a window called “Thanks For Trying InqScribe!” At the bottom of the window is a button called “Enter License”.
If you have previously added a license code (e.g. an Evaluation License code), then you may not see the “Thanks For Trying InqScribe!” window. In that case, click on the “Help” menu and select the “Register InqScribe…” menu item.
c. Type your name in the “Owner” field You should see a window called “InqScribe Registration Status” and another window on top called “Register InqScribe”. Type your name in the text field labeled “Owner.” For example:
Owner: Your Name
d. Copy your license code from your email and paste it into the “License Code” field. The license code is a total of 15 letters+numbers with dashes. If you typed or pasted it in correctly, you should see the “Register” button light up and become clickable. If the “Register” button remains unclickable, then you didn’t get the license code right. Check to make sure that you didn’t copy an extra space at the beginning or end of the code. If you typed the code in, make sure you’re using the right letters, paying particular attention to zeros and the letter “O”, and one and the small letter “i” or “l”. Note that you HAVE to have a name in the Owner field too in order for the “Register” button to work.
License Code: MS000-00000-00000
e. Click on the close button to close the Registration Window. If the registration was successful, you should see the main InqScribe window appear in the back. InqScribe is now registered.